Transparency
PRIVACY POLICY
A25071v
07/14/2025
This Privacy Policy describes TrueJam Insights LLC policies and procedures on the collection, use and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
TrueJam Insights LLC is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This privacy policy outlines how we collect, use, and protect the information you provide to us.
INFORMATION COLLECTION:
We collect only the information necessary to provide and improve our services. This may include your name, email address and phone number. We do not sell, rent, or share this information with any third parties.
HOW WE USE YOUR INFORMATION:
The information collected is used solely for communicating with you as the intended party. We do not share your information with external parties for marketing or any other purposes. Additionally, no mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may use personal data for the following purposes:
To provide and maintain our service, including to monitor the usage of our service.
To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
To contact You: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To manage your requests: To attend and manage your requests to us.
All messages you send through the Service, whether to us or other users, are stored on our servers. TrueJam Insights LLC employs servers and services owned by third parties to retain these messages
DISCLOSURE OF YOUR INFORMATION
TrueJam Insights LLC does not share any client data with third parties for marketing, promotional purposes, or any other purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent. We may disclose your personal Information under the following limited circumstances:
We have obtained your consent.
We need to enforce our Terms of Service.
We share information with partners or affiliates that have signed non-disclosure agreements with us only to provide you with a specific service.
We may provide such information to a company controlled by or under common control with TrueJam Insights LLC for any purpose allowed by this Policy.
We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
When we believe it is necessary to disclose Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to anyone’s physical safety, violations of TrueJam Insights LLC Terms of Service, or as otherwise required by law.
We transfer Personal Information about you if TrueJam Insights LLC or its assets are acquired by or merged with another company.
We may share aggregated, non-identifiable information with others without further notice to you, such as the total number of people who used the Service in a specific month or the total number of messages sent during a particular period.
INTERNATIONAL DATA TRANSFERS
Your Personal Information may be transferred to and processed in locations outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your data is handled securely and in line with this Policy, regardless of where it is processed.
DATA RETENTION
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will also retain and use your Personal Information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
COOKIES AND TRACKING TECHNOLOGIES
Our Service may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity on the Service. You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the page or Service.
YOUR CHOICES:
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at 833-268-9717, or mail to TrueJam Insights, 1468 W. 9th St., Cleveland, OH 44113.
Policy Changes:
We may update our privacy policy from time to time. Any changes will be communicated to you, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this privacy policy.
SMS TERMS AND CONDITIONS
A25072v1
07/15/2025
By accessing or using
www.truejam.net, or otherwise submitting your information to us, you're opting in to receive SMS messages and you agree to the following: receive SMS messages from TrueJam Insights LLC to provide updates and important information. Message frequency may vary, and message and data rates may apply. You can opt out anytime by replying STOP. For help or more information, reply HELP.
**Opt-In**
Consent is obtained before sending messages. Subscribers will receive a confirmation message upon opting in:
"You have successfully been subscribed to messages from TrueJam Insights LLC from this number. Message frequency may vary. Message and Data Rates may apply. Reply HELP for help. Reply STOP to unsubscribe."
**Opt-Out**
Reply STOP at any time to unsubscribe. You will receive a confirmation message:
"You have now been opted-out and will receive no further messages from TrueJam Insights LLC from this number. Reply START to resubscribe."
**Help**
Reply HELP for assistance. You will receive:
"For additional information, please call TrueJam Insights LLC at 833-268-9717 To opt-out, reply STOP."
**Privacy**
Your information is used only for the stated purposes. See our full Privacy Policy on our website. TJI Privacy Policy